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Baxter streamlines lead scoring across siloed teams

Baxter’s HST segment was generating plenty of leads—but without a clear system to qualify or route them, opportunities were slipping through the cracks. Already managing campaigns for the team, RAB2B spotted the gap and introduced a lead scoring solution aimed at boosting efficiency and streamlining lead management across fragmented care categories.

Approach

RAB2B built a scalable lead scoring system tailored to Baxter’s structure:

Created 7 care-specific scoring models using first- and third-party data

Audited sales workflows and interviewed SMEs to define ideal customer profiles

Integrated models into Pardot for real-time scoring

Partnered with Baxter’s DCOE to align stakeholders and drive adoption

Results

Smarter Lead

routing and sales prioritazion

7

custom lead scoring models activated